We are currently experiencing high email volume and we would like to apologise as there will be some delay responding to your enquiry sent to us via our e-mail. Our current email response time is between 24 to 48 hours. Alternatively, for password and sign-in issues, you may try our self-service option via Sign-In Helper.

Why did Yahoo text me a verification code?

We'll send a verification code via text message when you create a Yahoo account or make security changes to an existing account. You'll need to enter the verification code when prompted to confirm your account or changes.

If you received a verification code via text but didn't create an account or make security changes, then someone else mistyped their number and accidentally used yours. Don't worry, they won't be able to move forward with your mobile number because they don't have possession of your phone to get the verification code.