Having trouble signing into your account? You can always reset your password easily by following these steps . If you've tried this and still can't sign in, you may talk to one of our Yahoo Account Specialists.

Fix problems when a Yahoo website isn't working

Correct issues that get in the way of your Yahoo experience so you can enjoy our website to the fullest. Start with the first step, then see if your problem is resolved before moving on to the next.

  1. Clear your browser's cache.
  2. Update your browser.
  3. Restart your computer.
  4. Make sure that JavaScript is enabled.
  5. Disable browser enhancements.
  6. Temporarily disable antivirus, antispyware, and firewall products.
  7. See if the Yahoo service works from another computer or mobile device.
  8. Reset your browser to default settings.

  Getting a DNS error? Learn how to fix this connection problem.